To maintain HIPAA compliance, organizations must have secure storage of patient information. For this reason, email solutions must include HIPAA-compliant encryption. If an organization does not have its own email servers, it can implement HIPAA-compliant encryption with a Business Associate. The encryption must be both for data at rest and during transmission. It must also be backed by proper logging for forensic needs and audits. Additionally, a vendor risk management strategy is necessary to ensure that email security is a top priority.
It is also important to make sure that the email service provider enters into a BAA, which describes how it will work with HIPAA-covered entities and business associates. If your email service provider is not willing to sign a BAA, you should find a different provider. However, even if an email service provider has a BAA, that doesn't necessarily mean that its email is HIPAA-compliant.
An email service provider must sign a Business Associate Agreement (BAA) with your organization before it can send you any patient PHI. Obtaining a signed BAA from an email service provider is a simple task and will ensure that you are in compliance with HIPAA regulations. The BAA also ensures that your email service provider will not have access to your patient's email. Email is fast and convenient, but it is important to consider the level of security that it offers. An email service must offer end-to-end encryption for the messages in transit and in storage. Access controls must also be implemented for emails containing ePHI. Also Read: Target Prospects at Experian.com
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